Agency Terms and Conditions

QMH TECHNOLOGIES LTD T/A Britannia Minicab

We, QMH TECHNOLOGIES LTD, a company registered in England & Wales (Reg# 13506378), registered address 10-16 Tiller Road, London, England, E14 8PX.

Booking

It is client responsibility to make sure all the details (Name, email address, contact number, number of passengers, Laguages, Pickup and drop address, date and time etc.) added in the booking form are correct.

Cancellation/Refund

In case of cancellation before 12 hours to pick-up time; 5% transaction charge will be deducted and remaining amount will be refunded within 2 to 3 working days.

In case of cancellation within less than 12 hours to pick-up time; paid amount will not be refundable. (The payment will be refunded even cancellation is within 12 hours to pick- up time in case of flight cancellation and with the provision of evidence)

Prices

All our prices are fixed there will be no effect on price after making the final booking. The advertised price may be change from time to time but it will not effect on confirmed bookings. The price of the confirmed booking remains same.

Special Requests

If you have any special requests, please let us know at the time of booking. We will pass on all such requests to the Supplier/Principal, but we can't guarantee that they will be met and we will have no liability to you if they are not. Note that our Suppliers/Principals will arrange child / baby seats if requested whenever possible.

Vehicle Descriptions and Standards

It is client responsibility to select the appropriate vehicle. The images of the vehicle make and model shown on the quotation page are for illustration and guidance purpose only.

Journey Times

Estimated journey time arranged on booking form is as per normal condition and current road conditions such as traffic, accident etc. may change this time.

Contract

While making your booking with us we will arrange for you to enter into a contract with the Licenced Supplier. You will receive the confirmation directly from the Licenced supplier shortly after booking detailing all term and condition. Your booking with us is subject to these Agency Terms and Conditions and the specific terms and conditions of the relevant Licenced Supplier you contract with.

We are entitled, on behalf of the Licenced Supplier, to refuse any order placed by you. We do not guarantee to successfully allocate a Licenced Supplier to every booking request. In the unlikely event that we are unable to allocate a Licenced Supplier to your booking request we will email you to advise you as soon as possible.

Blog Pages

Exploring the Convenience of London Airport Transfers

Blog about Exploring the Convenience of London Airport Transfers...

Decoding the Ease of London Airport Transfers: An In-depth Analysis

Blog about Decoding the Ease of London Airport Transfers: An In-depth Analysis...

Mastering the Art of London Airport Transfers: A Comprehensive Review

Blog about Mastering the Art of London Airport Transfers: A Comprehensive Review...

Navigating the Intricacies of London Airport Transfers: A Detailed Insight

Blog about Navigating the Intricacies of London Airport Transfers: A Detailed Insight...

Frequently Asked Questions

Q. Is the driver's meeting taking place inside the terminal?

Ans. Yes, that is our role that the driver encounters inside the terminal, answer.

Q. Is there a Meet and Greet service offered at the airport?

Ans. Yes, we offer a meet-and-greet service at airports.

Q. Do you offer a return service?

Ans. Yes, we do offer a return service.

Q. Do you offer service from cruise ports?

Ans. Yes, we offer the service out of cruise ports.

Q. Do you offer customer service?

Ans. We offer customer service, yes.

Q. Do you offer customer service around the clock?

Ans. Yes, we offer customer service around-the-clock.

Q. Do you offer transportation from Southend Airport?

Ans. Yes, we offer the service out of Southend Airport.

Our Clients Testimonials

On time cabs

I arrived after a lengthy international flight, during which jet lag is a very real problem. The meeting went perfectly and the driver was on time. Instant communication and status updates from the home office were received as I made my way there. Driver was helpful and courteous. I'll utilise this service once again.
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Friendly drivers

Although the terminal shift made it challenging to pick up at Gatwick, the driver's communication was excellent, and the drive home was in a comfortable, clean car with a helpful driver. I'd use it again.
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Competent cab service

The BAC corporation exceeds your expectations. They are different from other cab companies. Their customer service is outstanding, and the driver is really competent. The fact that they care about the needs of the clients is the aspect of that business that I appreciate the most.
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Fantastic encounter

What a Fantastic encounter with this Company. Since we were travelling to Gatwick Airport on a busy day, we should have probably made our original reservation for 17:00 instead of 16:00. So I requested to be picked up an hour sooner than the scheduled time 2 hours in advance, and they accommodated me. What wonderful service.
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More than good

In these times of competition, this business offers all the top-notch services that a customer needs and can choose from a variety of possibilities. An excellent service.
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More than your typical cab ride

Surprisingly superior than the majority of cab companies in the area. It appears that BAC cares about its clients and wants to make sure they have a great trip. I would most definitely love to travel with them again in the future.
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Best services overall

I recently used their services while visiting London on business.They provide very great service and are very professional.
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Reliable service

I used this service to transfer with kids from Gatwick to Legoland, and I wasn't let down! Very punctual and very professional! stayed in touch right up to pick-up. Excellent service; I'd definitely work with this business again! The absolute greatest transfer service in London.
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Excellent in every way

Excellent all around; company maintained in touch with us during our travel from Heathrow to London City, which was forced upon us by BA when they changed our connecting flight from Heathrow to Glasgow. We were assessed a very fair £66. (this included parking fee at Heathrow). The car was roomy and clean, and the driver, Sam, was very polite and helpful. Highly suggested.
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I'm pleased with the service

The service has my full satisfaction. On time arrival, confirmation of transports, and extremely cordial service. I thought it was great that they had already given the driver and vehicle information.
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Wonderful trip

My driver, was excellent. It's not exactly one of my favourite things to do to travel to Gatwick in the middle of the night, but Felix called me ahead of time, showed there on time, and was a delight to travel with. a sweet person who genuinely cares about his clients.
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Helpful driver

Great service and driver communication was excellent. Clean and in good condition. Easy journey  to home. Friendly and fairly helpful driver
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Punctual team

Sam, the driver, was punctual, pleasant, and extremely helpful. The company maintained excellent and practical communication and made certain that everything was in order. Definitely recommend.
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Fantastic Service

I've now used Britannia Airport Cars three times, and each time the service has been outstanding. Booking is quite simple, and the firm and driver maintain fantastic communication. I strongly advise.
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Fantastic customer service from Britannia Cars

Fantastic customer service from Britannia Cars. booked a return private transfer from Heathrow to Stansted. Very effective at making and informing customers of changes, the booking service. Drivers' pictures and car information were sent via email and WhatsApp to let us know they were waiting for us. Very courteous and helpful with luggage, drivers. On the basis of this encounter, I fervently advise using it again.
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Highly recommended cabs

I'd heartily advise using Britannia Airport Cars. excellent communication Outstanding and intriguing driver. Clean and roomy automobile.
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Best online cab service

Online airport pickup reservation: nice ride. I received a speedy and courteous response regarding my pick-up confirmation. I sent an email the day before asking if the driver might arrive early, and I immediately received a response saying they would try.Florin, a staff member, arrived at the appointed hour and drove quite professionally while being incredibly kind and pleasant. Overall, I'm delighted I made my reservation with them.
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Wonder vacation with Britannia

I had a nice journey to Stansted Airport. Excellent service was provided.The driver was kind and prompt in his arrival. Every time we needed something, we could communicate in real time with Britannia. I'm overjoyed that I had to begin my vacation on such a nice note.
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Enjoyable ride

I've scheduled a Britannia car to take me to the airport. I enjoy working with the company and will continue to do so. simple to reach and reserve. The driver was very courteous and professional. I heartily endorse this dependable service.
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Very content

Despite the fact that our aircraft was delayed, the driver was there to pick us up because we had good mobile communication. The driver was excellent, the car was terrific, and the trip proceeded without a hitch.
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