Britannia Minicab - Frequently Asked Questions-FAQ

Q. ARE YOU A LICENCED COMPANY?

A. YES. WE ARE LICENCED BY THE PUBLIC CARRIAGE OFFICE UNDER LICENCE NUMBER: 009659

Q. ARE YOU A VAT-REGISTERED COMPANY?

A. Yes. We are VAT registered company and our VAT Registration #289 6778 15

Q. DO YOU CHARGE VAT OR DO YOU PROVIDE A VAT INVOICE ON TOP OF PRICES?

A. No. We do not charge VAT to passengers so we do not provide VAT Invoices.

Q. IS YOUR SERVICE AVAILABLE DAY AND NIGHT?

A. Yes. We operate 24 hours 7 days a week, all through the year.

Q. ARE YOUR PRICES FIXED?

A. Yes. The prices are fixed for pre-booked transfers. However, if there are any additional drop-offs, pickups or diversions there will be additional charges.

Q. WILL I INCUR ANY EXTRA CHARGES IF MY PLANE IS DELAYED OR CANCELLED BY THE AIRLINE?

A. No, as we will track your flight landing time we will be aware of any delays or cancellations and we will dispatch our driver according to the new landing time.

Q. WHAT HAPPENS IF I BOOK ONLINE?

A. We will review your request and send you an email confirming the booking with a Job number.If you are an account holder, you will have an option of the accepted journey and you can track the job by checking in your account.

Q. WE HAVE CHILDREN TRAVELLING WITH US; CAN YOU PROVIDE CHILD/INFANT SEATS?

A. Yes We can provide up to 2 Infant, Child, and Booster Seat in any MPV vehicle. Please specify your child’s age at the time of booking and enjoy the comfortable journey.(It is Legally Allowed for any age of Child to travel without any Child seat in Private Hire and Taxis in the United Kingdom on Rear Seat)

Q.9: Do you offer transportation from Southend Airport?

Ans: Yes, we offer the service out of Southend Airport.

Q. CAN I SMOKE IN THE CAR?

A. No. We operate a strict no-smoking policy in all our vehicles.

Q. HOW DO I FIND MY DRIVER AT THE AIRPORT?

A. Our driver will wait in the arrival hall with your name Board at the mentioned Meeting point. You will receive a confirmation email after booking any journey with Us and Meeting Point will be specified.

Q. ARE YOU CHARGING ANYTHING EXTRA FOR CHRISTMAS?

A. An additional surcharge of 50% on the prices listed on this site will be added on the following dates: 25, 26, 31 December as well as 1 January.

Q. WILL I BE SHARING WITH ANYONE ELSE?

A. No. We do not operate a shared taxi service.

Q. WHAT DO I DO IF I CAN NOT LOCATE MY DRIVER?

A. Please call us at 020 36177825 or +44 203 6177825 and our team will help you find your driver at the terminal.

Q. IS GRATUITY INCLUDED IN THE PRICE?

A. No. It is at the passenger’s discretion and you can pay at the end of the trip.

Blog Pages

Mastering the Art of London Airport Transfers: A Comprehensive Review

Blog about Mastering the Art of London Airport Transfers: A Comprehensive Review...

Decoding the Ease of London Airport Transfers: An In-depth Analysis

Blog about Decoding the Ease of London Airport Transfers: An In-depth Analysis...

Navigating the Intricacies of London Airport Transfers: A Detailed Insight

Blog about Navigating the Intricacies of London Airport Transfers: A Detailed Insight...

Frequently Asked Questions

Q. Do you provide the service from Heathrow Airport?

Ans. Yes, we provide service from Heathrow Airport.

Q. Do drivers pick up passengers from multiple locations?

Ans. Yes you can add multiple via pick-up locations

Q. Do you offer large cars or coaches?

Ans. Yes, we do offer large cars or coaches.

Q. Do you offer transportation from Stansted Airport?

Ans. Yes, we offer the service out of Stansted Airport.

Q. Do you offer transportation from Heathrow Airport?

Ans. Yes, we are offering the service out of Heathrow.

Q. Do you provide luxury cab service?

Ans. Yes, our cab services are luxury ones and updated.

Q. Do you provide the service from ports?

Ans. Yes, we provide the service from ports like Cruise ports.

Our Clients Testimonials

Fantastic customer service from Britannia Cars

Fantastic customer service from Britannia Cars. booked a return private transfer from Heathrow to Stansted. Very effective at making and informing customers of changes, the booking service. Drivers' pictures and car information were sent via email and WhatsApp to let us know they were waiting for us. Very courteous and helpful with luggage, drivers. On the basis of this encounter, I fervently advise using it again.
star star star star star

Punctual team

Sam, the driver, was punctual, pleasant, and extremely helpful. The company maintained excellent and practical communication and made certain that everything was in order. Definitely recommend.
star star star star star

Highly recommended cabs

I'd heartily advise using Britannia Airport Cars. excellent communication Outstanding and intriguing driver. Clean and roomy automobile.
star star star star star

Corteous Drivers

The driver arrived on time and was courteous. They even accommodated my request to pick us up earlier because I had exited immigration earlier than anticipated. Excellent car and experience.
star star star star star

Fantastic internet reservations system

Excellent online booking platform. As we were departing from the airport, communication with the company was quite simple, and they promptly returned messages. The driver was fantastic; I'll hire them again without a doubt. Amazing service, great price, timely and pleasant. The car was cozy and well-kept. Will undoubtedly utilize Britannia Airport Cars once more! Excellent. I'm grateful.
star star star star star

Wonder vacation with Britannia

I had a nice journey to Stansted Airport. Excellent service was provided.The driver was kind and prompt in his arrival. Every time we needed something, we could communicate in real time with Britannia. I'm overjoyed that I had to begin my vacation on such a nice note.
star star star star star

I'm pleased with the service

The service has my full satisfaction. On time arrival, confirmation of transports, and extremely cordial service. I thought it was great that they had already given the driver and vehicle information.
star star star star star

Excellent service providing company

I'll use again. Excellent online booking platform. As we were departing from the airport, communication with the company was quite simple, and they promptly returned messages. The driver was fantastic; I'll hire them again without a doubt.
star star star star star

Excellent timely service

Miklosne arrived five minutes ahead of schedule, which was excellent. That meant we had enough time to bring our cases and luggage inside. The vehicle was very tidy and roomy. She was really accommodating and inquired what we preferred to listen to on the radio. Everything was just simple and practical. I wholeheartedly recommend Airport Taxi Transfers and will use them again.
star star star star star

incredibly simple to book online

Online booking is quite simple. I received updates from the company and the driver via WhatsApp, which is also a convenient way to communicate. On time, tidy, astute, and quite effective.
star star star star star

Fantastic Service

I've now used Britannia Airport Cars three times, and each time the service has been outstanding. Booking is quite simple, and the firm and driver maintain fantastic communication. I strongly advise.
star star star star star

More than good

In these times of competition, this business offers all the top-notch services that a customer needs and can choose from a variety of possibilities. An excellent service.
star star star star star

Helpful driver

Great service and driver communication was excellent. Clean and in good condition. Easy journey  to home. Friendly and fairly helpful driver
star star star star star

Responsive service

Excellent service, on-time arrival, and a smooth flight removed all of the stress associated with travelling to and from the airport.Absolutely will use again
star star star star star

A smooth ride

Driver was excellent, very pleasant and well-mannered. The process has been excellently communicated. I reached at my destination on time.
star star star star star

Service efficiency!

The services offered by BAC are wonderful. They unquestionably meet my standards for providing effective service. I heartily advise them to everyone who wants to travel comfortably.
star star star star star

fantastic in every way

Excellent all around; the company kept in touch with us over the entire Heathrow to London City journey that BA forced upon us when they changed our connecting flight from Heathrow to Glasgow. An extremely faffordable fare was billed to us . The car was roomy and well-kept. Outstandingly advised.
star star star star star

Fair pricing

Fantastic automobile service with friendly drivers. We booked Britannia to and from Stansted airport. efficient and advance communication for a fair pricing. I'll most certainly use them again.
star star star star star

5-star rated cab

I was promptly picked up by the driver at Liverpool Street Station, and he was quite helpful in pointing out the location of the taxi. Reserving again without a doubt!
star star star star star

Extremely content

That, in my opinion, is a professional service. I'm famished by how devoted they are to their clients. In the future, I'd take into account for my rides.
star star star star star