Britannia Minicab - Frequently Asked Questions-FAQ

Q. ARE YOU A LICENCED COMPANY?

A. YES. WE ARE LICENCED BY THE PUBLIC CARRIAGE OFFICE UNDER LICENCE NUMBER: 009659

Q. ARE YOU A VAT-REGISTERED COMPANY?

A. Yes. We are VAT registered company and our VAT Registration #289 6778 15

Q. DO YOU CHARGE VAT OR DO YOU PROVIDE A VAT INVOICE ON TOP OF PRICES?

A. No. We do not charge VAT to passengers so we do not provide VAT Invoices.

Q. IS YOUR SERVICE AVAILABLE DAY AND NIGHT?

A. Yes. We operate 24 hours 7 days a week, all through the year.

Q. ARE YOUR PRICES FIXED?

A. Yes. The prices are fixed for pre-booked transfers. However, if there are any additional drop-offs, pickups or diversions there will be additional charges.

Q. WILL I INCUR ANY EXTRA CHARGES IF MY PLANE IS DELAYED OR CANCELLED BY THE AIRLINE?

A. No, as we will track your flight landing time we will be aware of any delays or cancellations and we will dispatch our driver according to the new landing time.

Q. WHAT HAPPENS IF I BOOK ONLINE?

A. We will review your request and send you an email confirming the booking with a Job number.If you are an account holder, you will have an option of the accepted journey and you can track the job by checking in your account.

Q. WE HAVE CHILDREN TRAVELLING WITH US; CAN YOU PROVIDE CHILD/INFANT SEATS?

A. Yes We can provide up to 2 Infant, Child, and Booster Seat in any MPV vehicle. Please specify your child’s age at the time of booking and enjoy the comfortable journey.(It is Legally Allowed for any age of Child to travel without any Child seat in Private Hire and Taxis in the United Kingdom on Rear Seat)

Q.9: Do you offer transportation from Southend Airport?

Ans: Yes, we offer the service out of Southend Airport.

Q. CAN I SMOKE IN THE CAR?

A. No. We operate a strict no-smoking policy in all our vehicles.

Q. HOW DO I FIND MY DRIVER AT THE AIRPORT?

A. Our driver will wait in the arrival hall with your name Board at the mentioned Meeting point. You will receive a confirmation email after booking any journey with Us and Meeting Point will be specified.

Q. ARE YOU CHARGING ANYTHING EXTRA FOR CHRISTMAS?

A. An additional surcharge of 50% on the prices listed on this site will be added on the following dates: 25, 26, 31 December as well as 1 January.

Q. WILL I BE SHARING WITH ANYONE ELSE?

A. No. We do not operate a shared taxi service.

Q. WHAT DO I DO IF I CAN NOT LOCATE MY DRIVER?

A. Please call us at 020 36177825 or +44 203 6177825 and our team will help you find your driver at the terminal.

Q. IS GRATUITY INCLUDED IN THE PRICE?

A. No. It is at the passenger’s discretion and you can pay at the end of the trip.

Blog Pages

Navigating the Intricacies of London Airport Transfers: A Detailed Insight

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Decoding the Ease of London Airport Transfers: An In-depth Analysis

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Mastering the Art of London Airport Transfers: A Comprehensive Review

Blog about Mastering the Art of London Airport Transfers: A Comprehensive Review...

Exploring the Convenience of London Airport Transfers

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Frequently Asked Questions

Q. Do you provide cab service from London City Airport?

Ans. Yes, we provide a cab service from London City Airport.

Q. Do you provide luxury cab service?

Ans. Yes, our cab services are luxury ones and updated.

Q. Do you offer service from cruise ports?

Ans. Yes, we offer the service out of cruise ports.

Q. Do you provide the service from airports?

Ans. Yes, we provide our services to all major airports in London to every city and town.

Q. Do you provide the service from train stations?

Ans. Yes, we provide the services from all the train stations.

Q. Do you offer transportation from Heathrow Airport?

Ans. Yes, we are offering the service out of Heathrow.

Q. Do you provide the return service?

Ans. Yes we do provide the return service

Our Clients Testimonials

Very content

Despite the fact that our aircraft was delayed, the driver was there to pick us up because we had good mobile communication. The driver was excellent, the car was terrific, and the trip proceeded without a hitch.
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Wonder vacation with Britannia

I had a nice journey to Stansted Airport. Excellent service was provided.The driver was kind and prompt in his arrival. Every time we needed something, we could communicate in real time with Britannia. I'm overjoyed that I had to begin my vacation on such a nice note.
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More than your typical cab ride

Surprisingly superior than the majority of cab companies in the area. It appears that BAC cares about its clients and wants to make sure they have a great trip. I would most definitely love to travel with them again in the future.
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Corteous Drivers

The driver arrived on time and was courteous. They even accommodated my request to pick us up earlier because I had exited immigration earlier than anticipated. Excellent car and experience.
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Standard service

Excellent customer care standards and excellent service. I'd strongly advise them to anyone flying into or out of any London airport. Their booking staff is kind and well-trained. Drivers provide excellent customer service, are punctual, trustworthy, and have a thorough understanding of London's geography. The drivers arrive in sharp suits, and their automobiles are spotless. In contrast to other London-based firms, they provide complimentary airport meet & greet services, and their drivers always help you with your bags. My family and I always utilise them for transportation to and from the airports.
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More than good

In these times of competition, this business offers all the top-notch services that a customer needs and can choose from a variety of possibilities. An excellent service.
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wonderful

We had a wonderful trip home following a night out through a cab, which we had reserved through Ritannia Airport Car.

The driver who was scheduled for us arrived on time, was waiting just outside the club, and was a pleasure to travel with.

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Best taxi services

Excellent cab service in the UK. Many thanks to Britannia Airport Cars for the top-notch assistance. More than you anticipate!
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I'm pleased with the service

The service has my full satisfaction. On time arrival, confirmation of transports, and extremely cordial service. I thought it was great that they had already given the driver and vehicle information.
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incredibly simple to book online

Online booking is quite simple. I received updates from the company and the driver via WhatsApp, which is also a convenient way to communicate. On time, tidy, astute, and quite effective.
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Excellent service throughout

Excellent all-around. We had some trouble getting off the plane because there were no buses, and we spent a long time at passport control, but the team was excellent and kept track of our progress despite the fact that the aeroplane was on time.
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Fair service

Excellent service; the driver was prompt and courteous. I'm tired of Uber and Bolt cancelling 6 times before someone arrives and wasting 28 minutes booking. This way, you'll know someone is on their way. Strongly recommended
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Excellent timely service

Miklosne arrived five minutes ahead of schedule, which was excellent. That meant we had enough time to bring our cases and luggage inside. The vehicle was very tidy and roomy. She was really accommodating and inquired what we preferred to listen to on the radio. Everything was just simple and practical. I wholeheartedly recommend Airport Taxi Transfers and will use them again.
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Friendly drivers

Although the terminal shift made it challenging to pick up at Gatwick, the driver's communication was excellent, and the drive home was in a comfortable, clean car with a helpful driver. I'd use it again.
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Enjoyable ride

I've scheduled a Britannia car to take me to the airport. I enjoy working with the company and will continue to do so. simple to reach and reserve. The driver was very courteous and professional. I heartily endorse this dependable service.
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Best services overall

I recently used their services while visiting London on business.They provide very great service and are very professional.
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Reliable journey

It was a smooth journey from start to finish that could be changed at any time. We received messages with information about the driver and the car, and the service was excellent; we will definitely use their services again on our next visit!
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Service efficiency!

The services offered by BAC are wonderful. They unquestionably meet my standards for providing effective service. I heartily advise them to everyone who wants to travel comfortably.
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Reliable service

I used this service to transfer with kids from Gatwick to Legoland, and I wasn't let down! Very punctual and very professional! stayed in touch right up to pick-up. Excellent service; I'd definitely work with this business again! The absolute greatest transfer service in London.
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Fantastic internet reservations system

Excellent online booking platform. As we were departing from the airport, communication with the company was quite simple, and they promptly returned messages. The driver was fantastic; I'll hire them again without a doubt. Amazing service, great price, timely and pleasant. The car was cozy and well-kept. Will undoubtedly utilize Britannia Airport Cars once more! Excellent. I'm grateful.
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