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Britannia Minicab

At didtheygood.com 91% of our customers recommend us to a friend

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Britannia Minicab - Frequently Asked Questions-FAQ

Q. ARE YOU A LICENCED COMPANY?

A. YES. WE ARE LICENCED BY THE PUBLIC CARRIAGE OFFICE UNDER LICENCE NUMBER: 009659

Q. ARE YOU A VAT-REGISTERED COMPANY?

A. Yes. We are VAT registered company and our VAT Registration #289 6778 15

Q. DO YOU CHARGE VAT OR DO YOU PROVIDE A VAT INVOICE ON TOP OF PRICES?

A. No. We do not charge VAT to passengers so we do not provide VAT Invoices.

Q. IS YOUR SERVICE AVAILABLE DAY AND NIGHT?

A. Yes. We operate 24 hours 7 days a week, all through the year.

Q. ARE YOUR PRICES FIXED?

A. Yes. The prices are fixed for pre-booked transfers. However, if there are any additional drop-offs, pickups or diversions there will be additional charges.

Q. WILL I INCUR ANY EXTRA CHARGES IF MY PLANE IS DELAYED OR CANCELLED BY THE AIRLINE?

A. No, as we will track your flight landing time we will be aware of any delays or cancellations and we will dispatch our driver according to the new landing time.

Q. WHAT HAPPENS IF I BOOK ONLINE?

A. We will review your request and send you an email confirming the booking with a Job number.If you are an account holder, you will have an option of the accepted journey and you can track the job by checking in your account.

Q. WE HAVE CHILDREN TRAVELLING WITH US; CAN YOU PROVIDE CHILD/INFANT SEATS?

A. Yes We can provide up to 2 Infant, Child, and Booster Seat in any MPV vehicle. Please specify your child’s age at the time of booking and enjoy the comfortable journey.(It is Legally Allowed for any age of Child to travel without any Child seat in Private Hire and Taxis in the United Kingdom on Rear Seat)

Q.9: Do you offer transportation from Southend Airport?

Ans: Yes, we offer the service out of Southend Airport.

Q. CAN I SMOKE IN THE CAR?

A. No. We operate a strict no-smoking policy in all our vehicles.

Q. HOW DO I FIND MY DRIVER AT THE AIRPORT?

A. Our driver will wait in the arrival hall with your name Board at the mentioned Meeting point. You will receive a confirmation email after booking any journey with Us and Meeting Point will be specified.

Q. ARE YOU CHARGING ANYTHING EXTRA FOR CHRISTMAS?

A. An additional surcharge of 50% on the prices listed on this site will be added on the following dates: 25, 26, 31 December as well as 1 January.

Q. WILL I BE SHARING WITH ANYONE ELSE?

A. No. We do not operate a shared taxi service.

Q. WHAT DO I DO IF I CAN NOT LOCATE MY DRIVER?

A. Please call us at 020 36177825 or +44 203 6177825 and our team will help you find your driver at the terminal.

Q. IS GRATUITY INCLUDED IN THE PRICE?

A. No. It is at the passenger’s discretion and you can pay at the end of the trip.

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Frequently Asked Questions

Q. Do you provide the service from Stansted Airport?

Ans. Yes, our service covers Stansted Airport.

Q. Do you have a sizable clientele across the globe?

Ans. Yes, we have many customers all over the world, of course.

Q. Do you provide the service from Southend Airport?

Ans. Yes, our services work at Southend Airport.

Q. Do you provide a discount for students?

Ans. Yes we provide discount for students

Q. Do you accept credit/debit cards as payment?

Ans. Yes, credit/debit cards can be used to pay.

Q. Is the driver's meeting taking place inside the terminal?

Ans. Yes, that is our role that the driver encounters inside the terminal, answer.

Q. Do you provide cab service from London City Airport?

Ans. Yes, we provide a cab service from London City Airport.

Our Clients Testimonials

Service efficiency!

The services offered by BAC are wonderful. They unquestionably meet my standards for providing effective service. I heartily advise them to everyone who wants to travel comfortably.

Daniel Charles

On time cabs

I arrived after a lengthy international flight, during which jet lag is a very real problem. The meeting went perfectly and the driver was on time. Instant communication and status updates from the home office were received as I made my way there. Driver was helpful and courteous. I'll utilise this service once again.

Helen

Awesome Service

kept informed from the time of booking till the driver's phone call while we were picking up our luggage in Heathrow's terminal 5.Our name was written on a board outside by the driver, who made a quick trip to the Sofitel Gatwick. We appreciate you and will let our friends know about your service.

Mr. Kevin

fantastic in every way

Excellent all around; the company kept in touch with us over the entire Heathrow to London City journey that BA forced upon us when they changed our connecting flight from Heathrow to Glasgow. An extremely faffordable fare was billed to us . The car was roomy and well-kept. Outstandingly advised.

Harold

Very content

Despite the fact that our aircraft was delayed, the driver was there to pick us up because we had good mobile communication. The driver was excellent, the car was terrific, and the trip proceeded without a hitch.

Frank

Enjoyable ride

I've scheduled a Britannia car to take me to the airport. I enjoy working with the company and will continue to do so. simple to reach and reserve. The driver was very courteous and professional. I heartily endorse this dependable service.

Joseph Charles

Excellent timely service

Miklosne arrived five minutes ahead of schedule, which was excellent. That meant we had enough time to bring our cases and luggage inside. The vehicle was very tidy and roomy. She was really accommodating and inquired what we preferred to listen to on the radio. Everything was just simple and practical. I wholeheartedly recommend Airport Taxi Transfers and will use them again.

Sandra John

Fantastic encounter

What a Fantastic encounter with this Company. Since we were travelling to Gatwick Airport on a busy day, we should have probably made our original reservation for 17:00 instead of 16:00. So I requested to be picked up an hour sooner than the scheduled time 2 hours in advance, and they accommodated me. What wonderful service.

Eric Jonathan

Wonderful cab service

It's simple to reserve a taxi for the following day. swiftly confirmed the information and booking. Driver arrived 20 minutes earlier than expected, waited for us, and assisted us with our luggage on both ends. Bookings will be made for all of our excursions going forward.

Miss Gloria

wonderful

We had a wonderful trip home following a night out through a cab, which we had reserved through Ritannia Airport Car.

The driver who was scheduled for us arrived on time, was waiting just outside the club, and was a pleasure to travel with.

Triss

Quick and on time

I reserved them since I needed to get from Gatwick to Heathrow quickly.Booking is simple on their website. It was a nice automobile. The driver, Vladut, was on time and kind. took me quickly and safely to Heathrow.

Nicholas

Responsive service

Excellent service, on-time arrival, and a smooth flight removed all of the stress associated with travelling to and from the airport.Absolutely will use again

Miss Isabella

Excellent driver

Felix, my driver, was outstanding. Even though I don't particularly enjoy it, going to Gatwick in the middle of the night, Felix got in touch with me beforehand, showed up on time, and made the trip a delight. a great individual who genuinely cares about his clients. 'm an anxious traveler but he put me at ease. Thanks very much.

Daniel

I'm pleased with the service

The service has my full satisfaction. On time arrival, confirmation of transports, and extremely cordial service. I thought it was great that they had already given the driver and vehicle information.

Olivia

Best online cab service

Online airport pickup reservation: nice ride. I received a speedy and courteous response regarding my pick-up confirmation. I sent an email the day before asking if the driver might arrive early, and I immediately received a response saying they would try.Florin, a staff member, arrived at the appointed hour and drove quite professionally while being incredibly kind and pleasant. Overall, I'm delighted I made my reservation with them.

Christopher Matthew

Reliable journey

It was a smooth journey from start to finish that could be changed at any time. We received messages with information about the driver and the car, and the service was excellent; we will definitely use their services again on our next visit!

Miss Kayla

Best taxi services

Excellent cab service in the UK. Many thanks to Britannia Airport Cars for the top-notch assistance. More than you anticipate!

Mrs Parker

Punctual team

Sam, the driver, was punctual, pleasant, and extremely helpful. The company maintained excellent and practical communication and made certain that everything was in order. Definitely recommend.

Bobby Russel

Bependable and sincere company

excellent service accommodated a last-minute change in pick-up time. Effective teamwork and great communication. I'd unquestionably utilise their taxis again.

Danielle

Corteous Drivers

The driver arrived on time and was courteous. They even accommodated my request to pick us up earlier because I had exited immigration earlier than anticipated. Excellent car and experience.

Sam Joe