Britannia Minicab - Frequently Asked Questions-FAQ

Q. ARE YOU A LICENCED COMPANY?

A. YES. WE ARE LICENCED BY THE PUBLIC CARRIAGE OFFICE UNDER LICENCE NUMBER: 009659

Q. ARE YOU A VAT-REGISTERED COMPANY?

A. Yes. We are VAT registered company and our VAT Registration #289 6778 15

Q. DO YOU CHARGE VAT OR DO YOU PROVIDE A VAT INVOICE ON TOP OF PRICES?

A. No. We do not charge VAT to passengers so we do not provide VAT Invoices.

Q. IS YOUR SERVICE AVAILABLE DAY AND NIGHT?

A. Yes. We operate 24 hours 7 days a week, all through the year.

Q. ARE YOUR PRICES FIXED?

A. Yes. The prices are fixed for pre-booked transfers. However, if there are any additional drop-offs, pickups or diversions there will be additional charges.

Q. WILL I INCUR ANY EXTRA CHARGES IF MY PLANE IS DELAYED OR CANCELLED BY THE AIRLINE?

A. No, as we will track your flight landing time we will be aware of any delays or cancellations and we will dispatch our driver according to the new landing time.

Q. WHAT HAPPENS IF I BOOK ONLINE?

A. We will review your request and send you an email confirming the booking with a Job number.If you are an account holder, you will have an option of the accepted journey and you can track the job by checking in your account.

Q. WE HAVE CHILDREN TRAVELLING WITH US; CAN YOU PROVIDE CHILD/INFANT SEATS?

A. Yes We can provide up to 2 Infant, Child, and Booster Seat in any MPV vehicle. Please specify your child’s age at the time of booking and enjoy the comfortable journey.(It is Legally Allowed for any age of Child to travel without any Child seat in Private Hire and Taxis in the United Kingdom on Rear Seat)

Q.9: Do you offer transportation from Southend Airport?

Ans: Yes, we offer the service out of Southend Airport.

Q. CAN I SMOKE IN THE CAR?

A. No. We operate a strict no-smoking policy in all our vehicles.

Q. HOW DO I FIND MY DRIVER AT THE AIRPORT?

A. Our driver will wait in the arrival hall with your name Board at the mentioned Meeting point. You will receive a confirmation email after booking any journey with Us and Meeting Point will be specified.

Q. ARE YOU CHARGING ANYTHING EXTRA FOR CHRISTMAS?

A. An additional surcharge of 50% on the prices listed on this site will be added on the following dates: 25, 26, 31 December as well as 1 January.

Q. WILL I BE SHARING WITH ANYONE ELSE?

A. No. We do not operate a shared taxi service.

Q. WHAT DO I DO IF I CAN NOT LOCATE MY DRIVER?

A. Please call us at 020 36177825 or +44 203 6177825 and our team will help you find your driver at the terminal.

Q. IS GRATUITY INCLUDED IN THE PRICE?

A. No. It is at the passenger’s discretion and you can pay at the end of the trip.

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Tags

taxi Heathrow Heathrow Heathrow

Frequently Asked Questions

Q. Are there any discounts for regular customers?

Ans. Yes we offer discounts to regular customer

Q. Do you provide the service from the airport to another airport?

Ans. We provide the service from one airport to all other airports in England.

Q. Do you offer service from cruise ports?

Ans. Yes, we offer the service out of cruise ports.

Q. Do you offer transportation from Gatwick Airport?

Ans. We do indeed offer the service out of Gatwick.

Q. Do you offer a child seat or car seat?

Ans. Yes, a child seat or car seat is provided.

Q. Do you provide luxury cab service?

Ans. Yes, our cab services are luxury ones and updated.

Q. Do you provide the return service?

Ans. Yes we do provide the return service

Our Clients Testimonials

Fantastic customer service from Britannia Cars

Fantastic customer service from Britannia Cars. booked a return private transfer from Heathrow to Stansted. Very effective at making and informing customers of changes, the booking service. Drivers' pictures and car information were sent via email and WhatsApp to let us know they were waiting for us. Very courteous and helpful with luggage, drivers. On the basis of this encounter, I fervently advise using it again.
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More than your typical cab ride

Surprisingly superior than the majority of cab companies in the area. It appears that BAC cares about its clients and wants to make sure they have a great trip. I would most definitely love to travel with them again in the future.
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Highly recommended cabs

I'd heartily advise using Britannia Airport Cars. excellent communication Outstanding and intriguing driver. Clean and roomy automobile.
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Excellent service throughout

Excellent all-around. We had some trouble getting off the plane because there were no buses, and we spent a long time at passport control, but the team was excellent and kept track of our progress despite the fact that the aeroplane was on time.
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Wonder vacation with Britannia

I had a nice journey to Stansted Airport. Excellent service was provided.The driver was kind and prompt in his arrival. Every time we needed something, we could communicate in real time with Britannia. I'm overjoyed that I had to begin my vacation on such a nice note.
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I'm pleased with the service

The service has my full satisfaction. On time arrival, confirmation of transports, and extremely cordial service. I thought it was great that they had already given the driver and vehicle information.
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Responsible service

A reputable service. The driver's prior warning that he might arrive a little late due to the train strike was a huge relief. Even though he arrived late, he made sure to make the journey enjoyable.
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Timely service

Twice, and both times, I booked Britannia cab service great serviceVery punctual from and to Heathrow Airport.Excellent driver. I'll suggest this service.
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Service efficiency!

The services offered by BAC are wonderful. They unquestionably meet my standards for providing effective service. I heartily advise them to everyone who wants to travel comfortably.
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On time cabs

I arrived after a lengthy international flight, during which jet lag is a very real problem. The meeting went perfectly and the driver was on time. Instant communication and status updates from the home office were received as I made my way there. Driver was helpful and courteous. I'll utilise this service once again.
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Enjoyable ride

I've scheduled a Britannia car to take me to the airport. I enjoy working with the company and will continue to do so. simple to reach and reserve. The driver was very courteous and professional. I heartily endorse this dependable service.
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Fantastic internet reservations system

Excellent online booking platform. As we were departing from the airport, communication with the company was quite simple, and they promptly returned messages. The driver was fantastic; I'll hire them again without a doubt. Amazing service, great price, timely and pleasant. The car was cozy and well-kept. Will undoubtedly utilize Britannia Airport Cars once more! Excellent. I'm grateful.
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Reliable journey

It was a smooth journey from start to finish that could be changed at any time. We received messages with information about the driver and the car, and the service was excellent; we will definitely use their services again on our next visit!
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Highly impressed

It was challenging to pinpoint a pick-up time because one member of the group was arriving at a different terminal. The company was willing to accommodate us even though we arrived an hour early. Sammy, the driver, was really kind and helpful.
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Excellent in every way

Excellent all around; company maintained in touch with us during our travel from Heathrow to London City, which was forced upon us by BA when they changed our connecting flight from Heathrow to Glasgow. We were assessed a very fair £66. (this included parking fee at Heathrow). The car was roomy and clean, and the driver, Sam, was very polite and helpful. Highly suggested.
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Friendly drivers

Although the terminal shift made it challenging to pick up at Gatwick, the driver's communication was excellent, and the drive home was in a comfortable, clean car with a helpful driver. I'd use it again.
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More than good

In these times of competition, this business offers all the top-notch services that a customer needs and can choose from a variety of possibilities. An excellent service.
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Corteous Drivers

The driver arrived on time and was courteous. They even accommodated my request to pick us up earlier because I had exited immigration earlier than anticipated. Excellent car and experience.
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wonderful

We had a wonderful trip home following a night out through a cab, which we had reserved through Ritannia Airport Car.

The driver who was scheduled for us arrived on time, was waiting just outside the club, and was a pleasure to travel with.

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Excellent service providing company

I'll use again. Excellent online booking platform. As we were departing from the airport, communication with the company was quite simple, and they promptly returned messages. The driver was fantastic; I'll hire them again without a doubt.
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