Britannia Minicab - Frequently Asked Questions-FAQ

Q. ARE YOU A LICENCED COMPANY?

A. YES. WE ARE LICENCED BY THE PUBLIC CARRIAGE OFFICE UNDER LICENCE NUMBER: 009659

Q. ARE YOU A VAT-REGISTERED COMPANY?

A. Yes. We are VAT registered company and our VAT Registration #289 6778 15

Q. DO YOU CHARGE VAT OR DO YOU PROVIDE A VAT INVOICE ON TOP OF PRICES?

A. No. We do not charge VAT to passengers so we do not provide VAT Invoices.

Q. IS YOUR SERVICE AVAILABLE DAY AND NIGHT?

A. Yes. We operate 24 hours 7 days a week, all through the year.

Q. ARE YOUR PRICES FIXED?

A. Yes. The prices are fixed for pre-booked transfers. However, if there are any additional drop-offs, pickups or diversions there will be additional charges.

Q. WILL I INCUR ANY EXTRA CHARGES IF MY PLANE IS DELAYED OR CANCELLED BY THE AIRLINE?

A. No, as we will track your flight landing time we will be aware of any delays or cancellations and we will dispatch our driver according to the new landing time.

Q. WHAT HAPPENS IF I BOOK ONLINE?

A. We will review your request and send you an email confirming the booking with a Job number.If you are an account holder, you will have an option of the accepted journey and you can track the job by checking in your account.

Q. WE HAVE CHILDREN TRAVELLING WITH US; CAN YOU PROVIDE CHILD/INFANT SEATS?

A. Yes We can provide up to 2 Infant, Child, and Booster Seat in any MPV vehicle. Please specify your child’s age at the time of booking and enjoy the comfortable journey.(It is Legally Allowed for any age of Child to travel without any Child seat in Private Hire and Taxis in the United Kingdom on Rear Seat)

Q.9: Do you offer transportation from Southend Airport?

Ans: Yes, we offer the service out of Southend Airport.

Q. CAN I SMOKE IN THE CAR?

A. No. We operate a strict no-smoking policy in all our vehicles.

Q. HOW DO I FIND MY DRIVER AT THE AIRPORT?

A. Our driver will wait in the arrival hall with your name Board at the mentioned Meeting point. You will receive a confirmation email after booking any journey with Us and Meeting Point will be specified.

Q. ARE YOU CHARGING ANYTHING EXTRA FOR CHRISTMAS?

A. An additional surcharge of 50% on the prices listed on this site will be added on the following dates: 25, 26, 31 December as well as 1 January.

Q. WILL I BE SHARING WITH ANYONE ELSE?

A. No. We do not operate a shared taxi service.

Q. WHAT DO I DO IF I CAN NOT LOCATE MY DRIVER?

A. Please call us at 020 36177825 or +44 203 6177825 and our team will help you find your driver at the terminal.

Q. IS GRATUITY INCLUDED IN THE PRICE?

A. No. It is at the passenger’s discretion and you can pay at the end of the trip.

Blog Pages

Exploring the Convenience of London Airport Transfers

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Decoding the Ease of London Airport Transfers: An In-depth Analysis

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Navigating the Intricacies of London Airport Transfers: A Detailed Insight

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Mastering the Art of London Airport Transfers: A Comprehensive Review

Blog about Mastering the Art of London Airport Transfers: A Comprehensive Review...

Frequently Asked Questions

Q. Do you provide the service from the airport to another airport?

Ans. We provide the service from one airport to all other airports in England.

Q. Do you provide the service of wheelchairs?

Ans. Yes we do provide service of wheelchairs

Q. How far is it from Brighton to London?

Ans. The total travel time between Brighton and London is 2 hours, 6 minutes.

Q. Do you offer a child seat or car seat?

Ans. Yes, a child seat or car seat is provided.

Q. Do you provide the service from airports?

Ans. Yes, we provide our services to all major airports in London to every city and town.

Q. Do you offer transportation from Luton Airport?

Ans. Yes, we offer the service out of Luton Airport.

Q. Do you offer transportation from Stansted Airport?

Ans. Yes, we offer the service out of Stansted Airport.

Our Clients Testimonials

Highly impressed

It was challenging to pinpoint a pick-up time because one member of the group was arriving at a different terminal. The company was willing to accommodate us even though we arrived an hour early. Sammy, the driver, was really kind and helpful.
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Excellent timely service

Miklosne arrived five minutes ahead of schedule, which was excellent. That meant we had enough time to bring our cases and luggage inside. The vehicle was very tidy and roomy. She was really accommodating and inquired what we preferred to listen to on the radio. Everything was just simple and practical. I wholeheartedly recommend Airport Taxi Transfers and will use them again.
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Best services overall

I recently used their services while visiting London on business.They provide very great service and are very professional.
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Wonder vacation with Britannia

I had a nice journey to Stansted Airport. Excellent service was provided.The driver was kind and prompt in his arrival. Every time we needed something, we could communicate in real time with Britannia. I'm overjoyed that I had to begin my vacation on such a nice note.
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fantastic in every way

Excellent all around; the company kept in touch with us over the entire Heathrow to London City journey that BA forced upon us when they changed our connecting flight from Heathrow to Glasgow. An extremely faffordable fare was billed to us . The car was roomy and well-kept. Outstandingly advised.
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wonderful

We had a wonderful trip home following a night out through a cab, which we had reserved through Ritannia Airport Car.

The driver who was scheduled for us arrived on time, was waiting just outside the club, and was a pleasure to travel with.

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Highly recommended cabs

I'd heartily advise using Britannia Airport Cars. excellent communication Outstanding and intriguing driver. Clean and roomy automobile.
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Enjoyable ride

I've scheduled a Britannia car to take me to the airport. I enjoy working with the company and will continue to do so. simple to reach and reserve. The driver was very courteous and professional. I heartily endorse this dependable service.
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Fantastic customer service from Britannia Cars

Fantastic customer service from Britannia Cars. booked a return private transfer from Heathrow to Stansted. Very effective at making and informing customers of changes, the booking service. Drivers' pictures and car information were sent via email and WhatsApp to let us know they were waiting for us. Very courteous and helpful with luggage, drivers. On the basis of this encounter, I fervently advise using it again.
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5-star rated cab

I was promptly picked up by the driver at Liverpool Street Station, and he was quite helpful in pointing out the location of the taxi. Reserving again without a doubt!
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Fantastic encounter

What a Fantastic encounter with this Company. Since we were travelling to Gatwick Airport on a busy day, we should have probably made our original reservation for 17:00 instead of 16:00. So I requested to be picked up an hour sooner than the scheduled time 2 hours in advance, and they accommodated me. What wonderful service.
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Quick and on time

I reserved them since I needed to get from Gatwick to Heathrow quickly.Booking is simple on their website. It was a nice automobile. The driver, Vladut, was on time and kind. took me quickly and safely to Heathrow.
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I'm pleased with the service

The service has my full satisfaction. On time arrival, confirmation of transports, and extremely cordial service. I thought it was great that they had already given the driver and vehicle information.
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Fair pricing

Fantastic automobile service with friendly drivers. We booked Britannia to and from Stansted airport. efficient and advance communication for a fair pricing. I'll most certainly use them again.
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Excellent driver

Felix, my driver, was outstanding. Even though I don't particularly enjoy it, going to Gatwick in the middle of the night, Felix got in touch with me beforehand, showed up on time, and made the trip a delight. a great individual who genuinely cares about his clients. 'm an anxious traveler but he put me at ease. Thanks very much.
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Recommended Service

Both times I utilized Britannia Airport Cars, and both times the services were excellent. Prior to picking me up at home and to check the position at the airport, the driver called to give me an ETA. Customer care confirmed they were tracking my delayed flight and they provided me free waiting time.
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Fantastic internet reservations system

Excellent online booking platform. As we were departing from the airport, communication with the company was quite simple, and they promptly returned messages. The driver was fantastic; I'll hire them again without a doubt. Amazing service, great price, timely and pleasant. The car was cozy and well-kept. Will undoubtedly utilize Britannia Airport Cars once more! Excellent. I'm grateful.
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Corteous Drivers

The driver arrived on time and was courteous. They even accommodated my request to pick us up earlier because I had exited immigration earlier than anticipated. Excellent car and experience.
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Excellent in every way

Excellent all around; company maintained in touch with us during our travel from Heathrow to London City, which was forced upon us by BA when they changed our connecting flight from Heathrow to Glasgow. We were assessed a very fair £66. (this included parking fee at Heathrow). The car was roomy and clean, and the driver, Sam, was very polite and helpful. Highly suggested.
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Excellent service 5 stars

Simply fantastic service. Khawaja was very professional, friendly, and well dressed; he arrived early (but did not rush us) and got us to the airport on time.I will definitely use Britannia Airport Cars again and recommend them to everyone.Thank you so much.]
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