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Britannia Minicab

At didtheygood.com 91% of our customers recommend us to a friend

See All Reviews 1715

Britannia Minicab - Frequently Asked Questions-FAQ

Q. ARE YOU A LICENCED COMPANY?

A. YES. WE ARE LICENCED BY THE PUBLIC CARRIAGE OFFICE UNDER LICENCE NUMBER: 009659

Q. ARE YOU A VAT-REGISTERED COMPANY?

A. Yes. We are VAT registered company and our VAT Registration #289 6778 15

Q. DO YOU CHARGE VAT OR DO YOU PROVIDE A VAT INVOICE ON TOP OF PRICES?

A. No. We do not charge VAT to passengers so we do not provide VAT Invoices.

Q. IS YOUR SERVICE AVAILABLE DAY AND NIGHT?

A. Yes. We operate 24 hours 7 days a week, all through the year.

Q. ARE YOUR PRICES FIXED?

A. Yes. The prices are fixed for pre-booked transfers. However, if there are any additional drop-offs, pickups or diversions there will be additional charges.

Q. WILL I INCUR ANY EXTRA CHARGES IF MY PLANE IS DELAYED OR CANCELLED BY THE AIRLINE?

A. No, as we will track your flight landing time we will be aware of any delays or cancellations and we will dispatch our driver according to the new landing time.

Q. WHAT HAPPENS IF I BOOK ONLINE?

A. We will review your request and send you an email confirming the booking with a Job number.If you are an account holder, you will have an option of the accepted journey and you can track the job by checking in your account.

Q. WE HAVE CHILDREN TRAVELLING WITH US; CAN YOU PROVIDE CHILD/INFANT SEATS?

A. Yes We can provide up to 2 Infant, Child, and Booster Seat in any MPV vehicle. Please specify your child’s age at the time of booking and enjoy the comfortable journey.(It is Legally Allowed for any age of Child to travel without any Child seat in Private Hire and Taxis in the United Kingdom on Rear Seat)

Q.9: Do you offer transportation from Southend Airport?

Ans: Yes, we offer the service out of Southend Airport.

Q. CAN I SMOKE IN THE CAR?

A. No. We operate a strict no-smoking policy in all our vehicles.

Q. HOW DO I FIND MY DRIVER AT THE AIRPORT?

A. Our driver will wait in the arrival hall with your name Board at the mentioned Meeting point. You will receive a confirmation email after booking any journey with Us and Meeting Point will be specified.

Q. ARE YOU CHARGING ANYTHING EXTRA FOR CHRISTMAS?

A. An additional surcharge of 50% on the prices listed on this site will be added on the following dates: 25, 26, 31 December as well as 1 January.

Q. WILL I BE SHARING WITH ANYONE ELSE?

A. No. We do not operate a shared taxi service.

Q. WHAT DO I DO IF I CAN NOT LOCATE MY DRIVER?

A. Please call us at 020 36177825 or +44 203 6177825 and our team will help you find your driver at the terminal.

Q. IS GRATUITY INCLUDED IN THE PRICE?

A. No. It is at the passenger’s discretion and you can pay at the end of the trip.

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Frequently Asked Questions

Q. Do you provide the Free Waiting?

Ans. We have a 30-minute free waiting inside the airport terminal

Q. Do you offer service from cruise ports?

Ans. Yes, we offer the service out of cruise ports.

Q. Do you provide long journeys?

Ans. Yes we provide service for long journeys

Q. Do you provide luxury cab service?

Ans. Yes, our cab services are luxury ones and updated.

Q. Do you have a sizable clientele across the globe?

Ans. Yes, we have many customers all over the world, of course.

Q. Do you provide the service from Stansted Airport?

Ans. Yes, our service covers Stansted Airport.

Q. Do you offer transportation from Stansted Airport?

Ans. Yes, we offer the service out of Stansted Airport.

Our Clients Testimonials

Excellent service 5 stars

Simply fantastic service. Khawaja was very professional, friendly, and well dressed; he arrived early (but did not rush us) and got us to the airport on time.I will definitely use Britannia Airport Cars again and recommend them to everyone.Thank you so much.]

Martin

Wonderful trip

My driver, was excellent. It's not exactly one of my favourite things to do to travel to Gatwick in the middle of the night, but Felix called me ahead of time, showed there on time, and was a delight to travel with. a sweet person who genuinely cares about his clients.

Henry

Best taxi services

Excellent cab service in the UK. Many thanks to Britannia Airport Cars for the top-notch assistance. More than you anticipate!

Mrs Parker

Bependable and sincere company

excellent service accommodated a last-minute change in pick-up time. Effective teamwork and great communication. I'd unquestionably utilise their taxis again.

Danielle

Affordable ride

Excellent and simple service at extremely reasonable costs. easy to communicate with and quick to respond. The driver was also excellent. Highly recommended and will use again when in London or the surrounding area.

Kim

Very content

Despite the fact that our aircraft was delayed, the driver was there to pick us up because we had good mobile communication. The driver was excellent, the car was terrific, and the trip proceeded without a hitch.

Frank

Recommended Service

Both times I utilized Britannia Airport Cars, and both times the services were excellent. Prior to picking me up at home and to check the position at the airport, the driver called to give me an ETA. Customer care confirmed they were tracking my delayed flight and they provided me free waiting time.

Roanldo Caprio

Helpful driver

Great service and driver communication was excellent. Clean and in good condition. Easy journey to home. Friendly and fairly helpful driver

Jacob

Punctual team

Sam, the driver, was punctual, pleasant, and extremely helpful. The company maintained excellent and practical communication and made certain that everything was in order. Definitely recommend.

Bobby Russel

Enjoyable ride

I've scheduled a Britannia car to take me to the airport. I enjoy working with the company and will continue to do so. simple to reach and reserve. The driver was very courteous and professional. I heartily endorse this dependable service.

Joseph Charles

Quick and on time

I reserved them since I needed to get from Gatwick to Heathrow quickly.Booking is simple on their website. It was a nice automobile. The driver, Vladut, was on time and kind. took me quickly and safely to Heathrow.

Nicholas

Awesome Service

kept informed from the time of booking till the driver's phone call while we were picking up our luggage in Heathrow's terminal 5.Our name was written on a board outside by the driver, who made a quick trip to the Sofitel Gatwick. We appreciate you and will let our friends know about your service.

Mr. Kevin

I'm pleased with the service

The service has my full satisfaction. On time arrival, confirmation of transports, and extremely cordial service. I thought it was great that they had already given the driver and vehicle information.

Olivia

Wonderful cab service

It's simple to reserve a taxi for the following day. swiftly confirmed the information and booking. Driver arrived 20 minutes earlier than expected, waited for us, and assisted us with our luggage on both ends. Bookings will be made for all of our excursions going forward.

Miss Gloria

Responsible service

A reputable service. The driver's prior warning that he might arrive a little late due to the train strike was a huge relief. Even though he arrived late, he made sure to make the journey enjoyable.

Brandon

Fair service

Excellent service; the driver was prompt and courteous. I'm tired of Uber and Bolt cancelling 6 times before someone arrives and wasting 28 minutes booking. This way, you'll know someone is on their way. Strongly recommended

James Richard

Best services overall

I recently used their services while visiting London on business.They provide very great service and are very professional.

Nancy Kimberly

Reliable service

I used this service to transfer with kids from Gatwick to Legoland, and I wasn't let down! Very punctual and very professional! stayed in touch right up to pick-up. Excellent service; I'd definitely work with this business again! The absolute greatest transfer service in London.

Sarah

Excellent driver

Felix, my driver, was outstanding. Even though I don't particularly enjoy it, going to Gatwick in the middle of the night, Felix got in touch with me beforehand, showed up on time, and made the trip a delight. a great individual who genuinely cares about his clients. 'm an anxious traveler but he put me at ease. Thanks very much.

Daniel

fantastic in every way

Excellent all around; the company kept in touch with us over the entire Heathrow to London City journey that BA forced upon us when they changed our connecting flight from Heathrow to Glasgow. An extremely faffordable fare was billed to us . The car was roomy and well-kept. Outstandingly advised.

Harold