Britannia Minicab - Frequently Asked Questions-FAQ

Q. ARE YOU A LICENCED COMPANY?

A. YES. WE ARE LICENCED BY THE PUBLIC CARRIAGE OFFICE UNDER LICENCE NUMBER: 009659

Q. ARE YOU A VAT-REGISTERED COMPANY?

A. Yes. We are VAT registered company and our VAT Registration #289 6778 15

Q. DO YOU CHARGE VAT OR DO YOU PROVIDE A VAT INVOICE ON TOP OF PRICES?

A. No. We do not charge VAT to passengers so we do not provide VAT Invoices.

Q. IS YOUR SERVICE AVAILABLE DAY AND NIGHT?

A. Yes. We operate 24 hours 7 days a week, all through the year.

Q. ARE YOUR PRICES FIXED?

A. Yes. The prices are fixed for pre-booked transfers. However, if there are any additional drop-offs, pickups or diversions there will be additional charges.

Q. WILL I INCUR ANY EXTRA CHARGES IF MY PLANE IS DELAYED OR CANCELLED BY THE AIRLINE?

A. No, as we will track your flight landing time we will be aware of any delays or cancellations and we will dispatch our driver according to the new landing time.

Q. WHAT HAPPENS IF I BOOK ONLINE?

A. We will review your request and send you an email confirming the booking with a Job number.If you are an account holder, you will have an option of the accepted journey and you can track the job by checking in your account.

Q. WE HAVE CHILDREN TRAVELLING WITH US; CAN YOU PROVIDE CHILD/INFANT SEATS?

A. Yes We can provide up to 2 Infant, Child, and Booster Seat in any MPV vehicle. Please specify your child’s age at the time of booking and enjoy the comfortable journey.(It is Legally Allowed for any age of Child to travel without any Child seat in Private Hire and Taxis in the United Kingdom on Rear Seat)

Q.9: Do you offer transportation from Southend Airport?

Ans: Yes, we offer the service out of Southend Airport.

Q. CAN I SMOKE IN THE CAR?

A. No. We operate a strict no-smoking policy in all our vehicles.

Q. HOW DO I FIND MY DRIVER AT THE AIRPORT?

A. Our driver will wait in the arrival hall with your name Board at the mentioned Meeting point. You will receive a confirmation email after booking any journey with Us and Meeting Point will be specified.

Q. ARE YOU CHARGING ANYTHING EXTRA FOR CHRISTMAS?

A. An additional surcharge of 50% on the prices listed on this site will be added on the following dates: 25, 26, 31 December as well as 1 January.

Q. WILL I BE SHARING WITH ANYONE ELSE?

A. No. We do not operate a shared taxi service.

Q. WHAT DO I DO IF I CAN NOT LOCATE MY DRIVER?

A. Please call us at 020 36177825 or +44 203 6177825 and our team will help you find your driver at the terminal.

Q. IS GRATUITY INCLUDED IN THE PRICE?

A. No. It is at the passenger’s discretion and you can pay at the end of the trip.

Blog Pages

Decoding the Ease of London Airport Transfers: An In-depth Analysis

Blog about Decoding the Ease of London Airport Transfers: An In-depth Analysis...

Mastering the Art of London Airport Transfers: A Comprehensive Review

Blog about Mastering the Art of London Airport Transfers: A Comprehensive Review...

Navigating the Intricacies of London Airport Transfers: A Detailed Insight

Blog about Navigating the Intricacies of London Airport Transfers: A Detailed Insight...

Exploring the Convenience of London Airport Transfers

Blog about Exploring the Convenience of London Airport Transfers...

Frequently Asked Questions

Q. Do you provide the Free Waiting?

Ans. We have a 30-minute free waiting inside the airport terminal

Q. Does your company offer a service from cruise ports?

Ans. Yes, we offer the service out of cruise ports.

Q. Do you provide long journeys?

Ans. Yes we provide service for long journeys

Q. Do you provide the service from Stansted Airport?

Ans. Yes, our service covers Stansted Airport.

Q. Do you have a sizable clientele across the globe?

Ans. Yes, we have many customers all over the world, of course.

Q. Do you provide the service from Heathrow Airport?

Ans. Yes, we provide service from Heathrow Airport.

Q. Do you think about our customers' safety?

Ans. Yes, ensuring the safety of our customers is our top priority.

Our Clients Testimonials

5-star rated cab

I was promptly picked up by the driver at Liverpool Street Station, and he was quite helpful in pointing out the location of the taxi. Reserving again without a doubt!
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wonderful

We had a wonderful trip home following a night out through a cab, which we had reserved through Ritannia Airport Car.

The driver who was scheduled for us arrived on time, was waiting just outside the club, and was a pleasure to travel with.

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Very content

Despite the fact that our aircraft was delayed, the driver was there to pick us up because we had good mobile communication. The driver was excellent, the car was terrific, and the trip proceeded without a hitch.
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Excellent service throughout

Excellent all-around. We had some trouble getting off the plane because there were no buses, and we spent a long time at passport control, but the team was excellent and kept track of our progress despite the fact that the aeroplane was on time.
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Reliable journey

It was a smooth journey from start to finish that could be changed at any time. We received messages with information about the driver and the car, and the service was excellent; we will definitely use their services again on our next visit!
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Quick and on time

I reserved them since I needed to get from Gatwick to Heathrow quickly.Booking is simple on their website. It was a nice automobile. The driver, Vladut, was on time and kind. took me quickly and safely to Heathrow.
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Wonder vacation with Britannia

I had a nice journey to Stansted Airport. Excellent service was provided.The driver was kind and prompt in his arrival. Every time we needed something, we could communicate in real time with Britannia. I'm overjoyed that I had to begin my vacation on such a nice note.
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Enjoyable ride

I've scheduled a Britannia car to take me to the airport. I enjoy working with the company and will continue to do so. simple to reach and reserve. The driver was very courteous and professional. I heartily endorse this dependable service.
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Highly recommended cabs

I'd heartily advise using Britannia Airport Cars. excellent communication Outstanding and intriguing driver. Clean and roomy automobile.
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I'm pleased with the service

The service has my full satisfaction. On time arrival, confirmation of transports, and extremely cordial service. I thought it was great that they had already given the driver and vehicle information.
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Fantastic internet reservations system

Excellent online booking platform. As we were departing from the airport, communication with the company was quite simple, and they promptly returned messages. The driver was fantastic; I'll hire them again without a doubt. Amazing service, great price, timely and pleasant. The car was cozy and well-kept. Will undoubtedly utilize Britannia Airport Cars once more! Excellent. I'm grateful.
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Recommended Service

Both times I utilized Britannia Airport Cars, and both times the services were excellent. Prior to picking me up at home and to check the position at the airport, the driver called to give me an ETA. Customer care confirmed they were tracking my delayed flight and they provided me free waiting time.
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Wonderful cab service

 It's simple to reserve a taxi for the following day. swiftly confirmed the information and booking. Driver arrived 20 minutes earlier than expected, waited for us, and assisted us with our luggage on both ends. Bookings will be made for all of our excursions going forward.
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Competent cab service

The BAC corporation exceeds your expectations. They are different from other cab companies. Their customer service is outstanding, and the driver is really competent. The fact that they care about the needs of the clients is the aspect of that business that I appreciate the most.
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Best taxi services

Excellent cab service in the UK. Many thanks to Britannia Airport Cars for the top-notch assistance. More than you anticipate!
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Highly impressed

It was challenging to pinpoint a pick-up time because one member of the group was arriving at a different terminal. The company was willing to accommodate us even though we arrived an hour early. Sammy, the driver, was really kind and helpful.
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incredibly simple to book online

Online booking is quite simple. I received updates from the company and the driver via WhatsApp, which is also a convenient way to communicate. On time, tidy, astute, and quite effective.
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More than good

In these times of competition, this business offers all the top-notch services that a customer needs and can choose from a variety of possibilities. An excellent service.
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Corteous Drivers

The driver arrived on time and was courteous. They even accommodated my request to pick us up earlier because I had exited immigration earlier than anticipated. Excellent car and experience.
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Punctual team

Sam, the driver, was punctual, pleasant, and extremely helpful. The company maintained excellent and practical communication and made certain that everything was in order. Definitely recommend.
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